How to Report a Major Unusual Incident (MUI)

Carroll County Board of DD operates a Major Unusual Incident (MUI) Hotline for reporting all MUIs. The Hotline is a voice mail/pager system available 24 hours a day, seven days a week. CCBDD MUI Unit staff monitor the Hotline 24 hours a day, seven days a week. 

The MUI Hotline number is: 800-240-6733 
The MUI Hotline Fax number is: 330-627-6115 
E-Mail Address: 

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MUI Deadline Clock

Submit reports ASAP when an incident occurs.

Do not hesitate to call our 24 hour hotline!

Not sure? Stop and call anyway!

What is an MUI?

Physical Abuse, Sexual Abuse, Verbal Abuse, Neglect, Exploitation, Misappropriation, Peer-to-Peer Acts, Suspicious or Accidental Death

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Our Team

Our MUI team is –

Matt Campbell – Superintendant, Service & Supports Director 
Shannan Boone, SSA
Vicki Brumback, SSA 
Lisa Erwin, SSA,
Melissa Stryffeler-Toothman, SSA 

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